Shangri-La Eros New Delhi, New Delhi
About the Hotel
Shangri-La Eros New Delhi is nestled in Connaught Place, a major commercial district. The hotel is recognized for offering sweeping city views from its Horizon Club Lounge on the 19th floor. It combines contemporary elegance with local culture, featuring a variety of dining and wellness options. This hotel is strategically located near historical landmarks, enhancing its significance for business and leisure travelers alike.
Location
Situated within a short drive from the Presidential Estate, the hotel provides easy access to the city’s transportation options. It is just minutes away from key attractions like India Gate and the National Museum. The Indira Gandhi International Airport is only a 30-minute drive, offering various transportation connections to and from the hotel.
Rooms
The hotel features 320 contemporary rooms and suites, each offering spectacular views of historic New Delhi. Decorated with soothing shades of grey, beige, and cobalt, the accommodations provide a calm environment. Marble-clad bathrooms come with walk-in rainfall showers or deep-soaking bathtubs. Horizon Club guests can access exclusive privileges, including complimentary breakfast and evening cocktails.
Eat & Drink
Shangri-La Eros New Delhi hosts five award-winning restaurants, including Shang Palace, known for its authentic Sichuan, Cantonese, and Yunnan cuisine. Mister Chai offers modern interpretations of Indian street food in a luxurious setting. Tamra features a vibrant atmosphere with a diverse menu, while Sorrento specializes in authentic Italian dishes, including artisanal pasta and Neapolitan delicacies.
Leisure & Business
The hotel's fully equipped Health Club includes state-of-the-art gym equipment, an outdoor swimming pool, steam room, and sauna. Business facilities include eight multifunctional meeting spaces and a dedicated business center. Guests also benefit from services such as private check-in and complimentary pressing of one suit upon arrival.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- In-room computer
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers clean and comfortable rooms with friendly staff. However, some aspects like the worn-out conditions and small mirrors need improvement. The service was a mix of pushy evaluation requests and friendly restaurant staff. The location provides a historic ambience and friendly facilities but lacks poolside beverages. The dining experience was varied but had promised items missing. The facilities overall are good.
My stay at the hotel was fantastic! The rooms were clean and very comfortable, and I even got access to the Horizon Club, which was a great perk. The service, especially from Prashant Sharma, Kapil Kansal, Deepanshu, Shashank, and Aditya, was top-notch. However, I did encounter some issues with certain staff members who were not very courteous. The location was excellent, right in the heart of New Delhi, near Janpat & Connaught Place, but I did notice some people not following mask protocols. The dining experience was delightful with a wide variety of options, though it would have been nice to have more affordable dining choices. Overall, a wonderful stay with a few minor hiccups.
My stay at the hotel had its ups and downs. The rooms offered a good view of Janpath, but they were a bit stifling even with the air conditioning. However, they were comfortable and clean, meeting the Shangri-La group's standard. The service was a mix of friendly and helpful staff but with some issues, especially in concierge services. The location was convenient for shopping but fell short of a 5-star experience. The dining experience was enjoyable, especially for grilled seafood lovers.
My stay at the hotel was a mix of comfort and disappointment. The rooms were cozy and clean, but the customer service policies set by management were lacking. The location was convenient, but the smell of damp and mildew was unpleasant. The dining experience was a highlight with numerous choices but at the same time, the service fell short of a 5-star standard.
The hotel offers amazing rooms with a view of the Rashtrapati Bhawan and the Parliament, along with a great view of Janpath. The rooms are opulent, very clean, and come with a balcony, making the stay truly comfortable. The location is excellent, perfect for both tourists and business travelers, although it can be a bit noisy at night from events held outside. The dining experience is outstanding with a large variety of vegetarian options available, but the location is just off a busy roundabout with limited accessibility and only one-way airport transfers.
The hotel offers clean and comfortable rooms with a bit of tiredness that could use some renovation. The staff provides exceptional service, especially Nawang, who goes above and beyond to assist guests. The location is excellent, near various attractions and dining options. The dining experience is top-notch with a wide range of choices. Overall, a great value for money with some areas for improvement.
Staying at this hotel was a pleasant experience overall. The rooms were great, spacious, and very clean, just as we had expected. The service was friendly and hospitable, although there were some minor hiccups during check-in. The location is good, safe, and in a chic part of Delhi. The dining experience was amazing with a variety of food options to choose from. The facilities provided added convenience to my stay.
I had an excellent view of the Parliament from my room located on one of the upper floors. The room was small but that's typical for central Delhi hotels. The service was really good, especially with Prashant Sharma being very nice, though it felt a bit too transactional at times. The location was fantastic, with a quiet environment surrounded by greenery and just a 20-minute drive to the airport. The dining experience was superb with a wide variety of delicious options. Overall, a great stay with a few minor areas for improvement.
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