Shangri-La Eros New Delhi, New Delhi
About the Hotel
Shangri-La Eros New Delhi is situated in the vibrant Connaught Place area, one of India's largest financial and business districts. The hotel offers panoramic views of historic landmarks and combines luxurious accommodations with tailored services. With a collection of award-winning restaurants and a renowned spa, it presents a rich tapestry of modern luxury against a backdrop of Delhi's cultural heritage.
Location
Located just a 30-minute drive from Indira Gandhi International Airport, the hotel ensures convenient access to the city’s attractions. Positioned in Connaught Place, guests can explore upscale shopping, cultural sites, and dining options nearby. The nearest metro station is only minutes away, facilitating connectivity to other iconic landmarks of New Delhi.
Rooms
The hotel features 320 contemporary rooms and suites, each providing stunning views of Lutyens' Delhi. Rooms are designed with soothing shades of grey and gold accents, enhancing the atmosphere of relaxation. Bathrooms are marble-clad, equipped with walk-in rainfall showers or deep-soaking bathtubs for a luxurious experience. Horizon Club privileges include access to an exclusive lounge with panoramic skyline views.
Eat & Drink
Five award-winning restaurants offer a diverse culinary experience, including authentic Cantonese cuisine at Shang Palace and Italian specialties at Sorrento. Tamra presents a vibrant menu with international dishes, while Mister Chai focuses on modern Indian street food. Guests can also indulge in creative cocktails at Grappa, highlighting a blend of global flavors and local inspirations.
Leisure & Business
The hotel's Health Club features a state-of-the-art gym, outdoor swimming pool, sauna, and steam room, maintaining a healthy environment for guests. Business facilities include multifunctional meeting spaces equipped with cutting-edge technology for conferences and social events. Dedicated staff provide tailored services to enhance both leisure and business stays.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Children's menu
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- In-room computer
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers clean and comfortable rooms with friendly staff. However, some aspects like the worn-out conditions and small mirrors need improvement. The service was a mix of pushy evaluation requests and friendly restaurant staff. The location provides a historic ambience and friendly facilities but lacks poolside beverages. The dining experience was varied but had promised items missing. The facilities overall are good.
My stay at the hotel was fantastic! The rooms were clean and very comfortable, and I even got access to the Horizon Club, which was a great perk. The service, especially from Prashant Sharma, Kapil Kansal, Deepanshu, Shashank, and Aditya, was top-notch. However, I did encounter some issues with certain staff members who were not very courteous. The location was excellent, right in the heart of New Delhi, near Janpat & Connaught Place, but I did notice some people not following mask protocols. The dining experience was delightful with a wide variety of options, though it would have been nice to have more affordable dining choices. Overall, a wonderful stay with a few minor hiccups.
My stay at the hotel had its ups and downs. The rooms offered a good view of Janpath, but they were a bit stifling even with the air conditioning. However, they were comfortable and clean, meeting the Shangri-La group's standard. The service was a mix of friendly and helpful staff but with some issues, especially in concierge services. The location was convenient for shopping but fell short of a 5-star experience. The dining experience was enjoyable, especially for grilled seafood lovers.
My stay at the hotel was a mix of comfort and disappointment. The rooms were cozy and clean, but the customer service policies set by management were lacking. The location was convenient, but the smell of damp and mildew was unpleasant. The dining experience was a highlight with numerous choices but at the same time, the service fell short of a 5-star standard.
The hotel offers amazing rooms with a view of the Rashtrapati Bhawan and the Parliament, along with a great view of Janpath. The rooms are opulent, very clean, and come with a balcony, making the stay truly comfortable. The location is excellent, perfect for both tourists and business travelers, although it can be a bit noisy at night from events held outside. The dining experience is outstanding with a large variety of vegetarian options available, but the location is just off a busy roundabout with limited accessibility and only one-way airport transfers.
The hotel offers clean and comfortable rooms with a bit of tiredness that could use some renovation. The staff provides exceptional service, especially Nawang, who goes above and beyond to assist guests. The location is excellent, near various attractions and dining options. The dining experience is top-notch with a wide range of choices. Overall, a great value for money with some areas for improvement.
Staying at this hotel was a pleasant experience overall. The rooms were great, spacious, and very clean, just as we had expected. The service was friendly and hospitable, although there were some minor hiccups during check-in. The location is good, safe, and in a chic part of Delhi. The dining experience was amazing with a variety of food options to choose from. The facilities provided added convenience to my stay.
I had an excellent view of the Parliament from my room located on one of the upper floors. The room was small but that's typical for central Delhi hotels. The service was really good, especially with Prashant Sharma being very nice, though it felt a bit too transactional at times. The location was fantastic, with a quiet environment surrounded by greenery and just a 20-minute drive to the airport. The dining experience was superb with a wide variety of delicious options. Overall, a great stay with a few minor areas for improvement.
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